Re: Lib Curl Conflicts with Norton Anti Virus

On 3/6/2020 5:58 PM, Essam Makhlouf via curl-library wrote:
>
> I had a life chat with Norton support agent and allowed a remote
> control session to help me resolve the problem. He confirmed the file
> is indeed infected. But could not explain why the 64 bit is not infected.
> Norton agent suggested to exclude the file from Norton scan. But I
> explained this will not help. When Norton scans the file on the users
> machines, it will delete it from their machines. What I need is to
> resolve the conflict with Norton.

You must work with Norton to resolve the false positive (unless you are
actually infected, in which case it's not a false positive). We cannot
do anything about this. Create a post on Norton's forums [1] and explain
what happened.

[1]: https://community.norton.com/en/forums/category/norton-products

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Received on 2020-03-07